b: Please insure the ethernet interface on your PC has not been disabled. This is a very common thing on WinXP PC's.
I cannot get my email.
a: Please make sure you are entering your email address and password in lowercase. Be sure you use your complete email address for your username.
b: Many times a virus scanner will disrupt email service. You may need to disable your virus scanner or unninstall it temporarilly to see if that fixes it.
c: Try using our webmail client. If it works with webmail it indicates there is an issue with your PC.
My connection is not running as fast as I think it should.
a: Check your connection speed here. http://www.bbwi.net/bwmeter/bm500.php
b: You may want to check your bandwidth stats as well. http://backup.bbwi.net/cgi-bin/bc.pl
c: You may also want to shut down or disable any other applications you have running. P2p applications are notorious for eating up all your bandwidth.
d: Are you using a cordless phone in your house? Unplug them and see if the problem goes away. Some cordless phones are very noisy and known to interfer with wireless Internet.
My computer is running very slow.
a: Please insure you have an up to date antivirus program installed. If no an excellent one is AVGfree http://free.grisoft.com/doc/2/lng/us/tpl/v5 Make sure you ONLY have one antivirus application installed. Installing more then one will cause massive issue.
b: Check your PC for Spyware. Best to use Microsoft Antispyware.
http://www.microsoft.com/defender
c: Further online scanners may be found on our links page.
